WhatsApp Web allows you to sync messages across a phone and another device, as long as the phone remains connected to the internet. You can also use WhatsApp Web to send and receive messages from a laptop or desktop computer. WhatsApp Business is a communication tool focused on business purposes, as it allows you to create a business profile and engaged with your customers more. You can use your WhatsApp account to send text, photos, audio and videos, and create group chats. It was created by Facebook in August 2018 to provide medium and large businesses with a tailored solution for scaling their customer engagement via WhatsApp. WhatsApp Messenger is the most popular cross-platform messaging application for personal use, with over 2 billion users across the world. WhatsApp Business API is an application program interface that allows businesses to receive and answer unlimited WhatsApp messages seamlessly. While WhatsApp Business is designed to be an app for small businesses, the WhatsApp Business API is specifically tailored for larger companies who need to allow multiple employees to access the same account from multiple devices. If you need one account to be accessible from multiple devices, the WhatsApp Business API may be a better fit. WhatsApp Business multiple usersįive users can use the WhatsApp Business app at the same time – one on phone, and four other linked devices – which should be ideal for a small business using WhatsApp Business. You can update this message anytime under the Short Link section in your WhatsApp Business account. Use WhatsApp Business to create a pre-populated message that will allow customers to get in touch even more quickly – they can scan, edit and send a message in moments. Include your WhatsApp Business QR codes on marketing material, such as leaflets, as a quick and easy way for customers to reach out to you. WhatsApp Business Accounts have a unique QR code that can be accessed via Business Tools under the WhatsApp Business settings.
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